Payment Policy
Clear guidelines on payments, refunds, and terms of service for InfoGrowth Pvt Ltd.
Contents
Payment Terms & Conditions
Advance Payment
Payments for the services offered by InfoGrowth shall be on a 100% advance basis. Refund if any will be at the sole discretion of InfoGrowth Pvt Ltd.
Service Guarantees & Liabilities
IPL offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. IPL gives no guarantees of server uptime or applications working properly.
All is on a best effort basis and liability is limited to refund of amount only. IPL undertakes no liability for free services.
IPL reserves its right to amend / alter or change all or any disclaimers or terms of agreements at any time without any prior notice.
Set-off Rights
Subscriber/user acknowledges and agrees that InfoGrowth, at its sole discretion and without prejudice to other rights and remedies that it may have under the applicable laws, shall be entitled to set off the amount paid or payable by a subscriber/user against any amount(s) payable by Subscriber/user to IPL under any other agreement or commercial relationship towards other products/services.
Data Publication Rights
InfoGrowth Pvt Ltd. further reserves its right to post the data on the website InfoGrowth or on such other affiliated sites and publications as InfoGrowth Pvt Ltd. may deem fit and proper at no extra cost to the subscriber / user.
Refund & Cancellation Policy
Cancellation Timeline
Within 5 Days
Full refund will be made if you decide to cancel our services within 5 days of making the payment.
After 5 Days
If you choose to terminate our services after the initial 5 days then you will be charged an amount equivalent to the working hours put into the project. The balance will be credited to the account from which you made payment within 45 days of cancellation.
Service Renewal
Cancellation of any service renewal should be done 10 days prior to the start of next billing cycle.
Post-Billing Cycle Cancellation
If cancellations are made after the start of the billing cycle then an amount equivalent to the working hours put into the project during that month will be billable, which the clients will be entitled to pay.
Non-Usage Policy
If you signed up for our services, but did not make use of them then you are still entitled to pay us.
Refund Processing
Amount of refund will be credited in the account from which the payment was made within 45 days of service cancellation.
Digital Marketing Refund Policy
No Refund Guarantee Situations
InfoGrowth will not be liable for a refund or guarantee of top search ranking under the following circumstances:
Algorithm Changes
In case of effect on SEO ranking due to changes in ranking algorithm, policies, or functionality of search engines.
Incorrect Information
Link building is carried out based on the information you provide us. In case the URLs given by you are incorrect, we will not be responsible for any subsequent errors.
Third-Party Services
InfoGrowth will not be responsible for SEO results if the client engages with any other third-party SEO services.
Ranking Variations
The number of times and rank of a website appears on the search list varies and thus an immediate change in the search ranking cannot be guaranteed.
Our Commitment
We make no guarantee that our SEO services will show the client's website in the top ten search rank. However, understand that we work in your best interest and put in our best effort to provide genuinely profitable results. Our aim is to make your life simpler and your business more lucrative.
*InfoGrowth reserves the right to change the above refund and cancellation policy at any given point without any prior notice.
Legal Terms & Conditions
Indemnification Clause
BY ACCEPTING THESE TERMS AND CONDITIONS, YOU AGREE TO INDEMNIFY AND OTHERWISE HOLD HARMLESS IPL, ITS DIRECTORS, OFFICERS, EMPLOYERS, AGENTS, SUBSIDIARIES, AFFILIARIES AND OTHER PARTNERS FROM ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF, RELATING TO, OR RESULTING FROM YOUR USE OF THE SERVICES OBTAINED THROUGH INFOGROWTH INCLUDING BUT NOT LIMITED TO INFORMATION PROVIDED BY YOU OR ANY OTHER MATTER RELATING TO INFOGROWTH.
Tax Liability
ANY REFERENCE TO DUTIES AND TAXES ETC IN THESE TERMS OF USE SHALL INCLUDE GOODS AND SERVICES TAX (HEREIN REFERRED AS GST) FROM THE DATE GST LAW IS IMPLEMENTED IN INDIA. ANY ADDITIONAL TAX LIABILITY ARISING ON ACCOUNT OF INTRODUCTION OF GST (WHETHER ON ACCOUNT OF INCREASE IN RATE OR ANY CHANGE BROUGHT IN BY THE NEW TAX REGIME) WOULD BE RECOVERED OVER AND ABOVE THE AGREED CONTRACT PRICE / SERVICE FEE.
Dispute Resolution
Disputes shall be referred to a sole arbitrator identified by the Company
Arbitrator's decision shall be final and binding
Place of arbitration: New Delhi, India
Governed by The Arbitration & Conciliation Act, 1996
Jurisdiction & Governing Law
Governing Law
Laws of Republic of India
Exclusive Forum
Court of law located in Hyderabad, India
Headquarters
Noida, India
Important Notices
Non-Poach Agreement
The subscription / agreement between IPL and the subscriber / user is not a "non-poach agreement" nor can the same be termed or used as an alternative to "non-poach agreement".
Non-Exclusivity
Any agreement for a subscription / usage entered into by IPL does not confer exclusivity of service on any subscriber / user.
Legal Proceedings
InfoGrowth Pvt Ltd will not be party to any legal proceedings between a user and a party contracted through the site. Costs will be recovered from the party that names InfoGrowth Pvt Ltd.